Business

Where heat pump adoption goes next: a strategy document for a regional utility

14 planned pages · 16:9All use cases

Page plan · 14 pages

Written for: utility planners and strategy teams

  1. 1

    Where heat pump adoption goes next: a utility strategy

    • This strategy looks at where heat pump adoption goes next for a regional utility.
    • It is written for utility planners and strategy teams.
    • It covers where adoption stands, where it can grow, and what the utility should do.
    • It closes with a roadmap, key risks and decisions for the board.
  2. 2

    The case in brief: strong in warm regions, thin in cold ones

    • Heat pumps are well established in warm regions but thin in cold ones.
    • Cold regions hold the largest untapped heating load, still served mostly by gas and other fuels.
    • Growth there depends on cold-climate equipment, supportive policy and manageable winter peaks.
    • The utility's programmes should match each market's maturity.
  3. 3

    How national heat pump use has grown

    • National heat pump use has grown over recent decades, led by warmer regions.
    • Growth has come from new construction and from replacing aging electric heating and cooling equipment.
    • Ductless mini-splits add a smaller but distinct route into homes without ductwork.
    • Past growth sets the baseline for the scenario later in this document.
  4. 4

    Homes heated mainly by heat pumps, by climate region

    • Mixed-humid homes lead with 6.98 million ducted heat pumps as main heating equipment in 2020.
    • Hot-humid follows with 6.14 million ducted units.
    • Very-cold/Cold has 1.36 million ducted units, and Marine has just 0.46 million.
    • Ductless mini-splits are small everywhere, from 0.16 to 0.35 million homes per region.

    Column chart: Homes using a heat pump as main heating equipment, by climate region, 2020. Source: 2020 Residential Energy Consumption Survey, Table HC6.6: Space heating in U.S. homes, by climate region · checked 2026-10-10

  5. 5

    Mature markets in hot-humid and mixed-humid regions

    • Hot-humid and mixed-humid regions are mature markets, with ducted heat pumps well established.
    • Together they hold about 13 million ducted heat pump homes in 2020, per the survey figures.
    • Growth here comes mainly from replacing worn equipment, not from first-time adoption.
    • Utility programmes can focus on efficiency upgrades and demand management.
  6. 6

    Cold-climate regions: gas still heats most homes

    • Natural gas is the main heating fuel in 27.24 million very-cold and cold climate homes.
    • Electricity is next at 7.7 million homes.
    • Fuel oil or kerosene heats 3.31 million homes and propane 2.93 million.
    • Wood heats 1.13 million homes, the smallest group shown.

    Bar chart: Main heating fuel in very-cold and cold climate homes, 2020. Source: 2020 Residential Energy Consumption Survey, Table HC6.6: Space heating in U.S. homes, by climate region · checked 2026-10-10

  7. 7

    Emerging markets in dry and marine climates

    • Mixed-dry/Hot-dry and Marine regions have smaller heat pump bases, at 1.2 and 0.46 million ducted homes.
    • Mild winters make heat pumps technically well suited to these climates.
    • Ductless units are a modest but visible share, at 0.16 million homes in each region.
    • These markets can grow faster from a low base with targeted offers.
  8. 8

    Dual-fuel hybrids: a heat pump with a gas backup

    • A dual-fuel hybrid pairs an electric heat pump with a gas furnace as backup.
    • The heat pump carries most of the heating season, and gas covers the coldest hours.
    • Hybrids can lower winter peak demand compared with all-electric heating.
    • They offer a lower-risk first step for customers in gas-heated cold regions.
  9. 9

    A policy-driven adoption scenario to 2035

    • The scenario assumes supportive policy such as incentives and efficiency standards.
    • Adoption is projected to 2035 as a planning case, not a forecast.
    • Illustrative: heat pumps reach 30% of cold-region replacements by 2035 (illustrative).
    • Planners should test the scenario against slower and faster cases.
  10. 10

    Priorities for the utility's programmes

    • Prioritize replacement moments, when a failing furnace or air conditioner creates a decision.
    • Offer incentives that favor cold-climate and hybrid systems in gas-heated regions.
    • Support installer training and contractor networks.
    • Use time-varying rates and controls to keep winter peaks manageable.
  11. 11

    Roadmap from pilot programmes to scale

    • Start with pilot programmes in a few service areas to test offers and measure results.
    • Use pilot data to refine incentives, rates and installer requirements.
    • Expand to the full territory in stages as the evidence builds.
    • Review progress each year against the adoption scenario.
  12. 12

    Risks: winter peaks, installer supply, customer cost

    • Winter peaks could rise sharply if heating electrifies without load management.
    • Limited installer supply could slow adoption and raise prices.
    • Upfront customer cost remains a barrier, especially for lower-income households.
    • Policy changes could shift the pace of adoption.
  13. 13

    Decisions for the board

    • Approve a staged programme, beginning with pilots in selected regions.
    • Set a budget for incentives, installer training and rate design.
    • Endorse a winter peak management approach before adoption scales.
    • Agree on the metrics and review schedule for tracking progress.
  14. 14

    Appendix: notes on the survey data and definitions

    • Figures come from the 2020 Residential Energy Consumption Survey, Table HC6.6, from EIA.
    • Values are in millions of homes, grouped by climate region.
    • Charts show main heating equipment or fuel, not every heat pump in use.
    • Survey estimates carry sampling uncertainty, so small differences should be read with care.

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