VA Form 20-572: Request for Change of Address/Cancellation of Direct Deposit

VA Form 20-572 is the U.S. Department of Veterans Affairs Request for Change of Address/Cancellation of Direct Deposit. The form says it is used to notify VA of a change in address, cancellation of direct deposit, or both, and is mailed to the VA office having your records. It says the information helps make sure VA correspondence and any VA benefit checks are sent to the correct address.

The form is a single page with 14 numbered items. It says disclosure is voluntary, but if the information is not furnished, mail may be lost or delayed and benefit payments, if any, may be suspended. VA's form page also links to pages about changing an address in a VA.gov profile and updating direct deposit information online. You can fill out the PDF free in your browser on this page and download the result without an account.

Top of page 1 of VA Form 20-572: Request for Change of Address/Cancellation of Direct Deposit, as printed by VA

What's on VA Form 20-572

Items 1 and 2: Request and payee type

A change of residence address, a cancellation of the direct deposit account, or both, and whether you receive benefits as the veteran, a family member, a fiduciary or other.

Items 3 to 5: Numbers

The VA file number with any letter prefix, the veteran's Social Security number and the payee number.

Items 6 to 8: Benefits and address type

The benefits affected: compensation or pension, education under Chapter 30, 31, 32 (VEAP), 35 (DEA) or 1606, or other. Then any insurance numbers and whether the address change is permanent or temporary.

Items 9 to 11: Names and new address

The payee's name as shown on the check, the veteran's name, and the new address with daytime and evening telephone numbers.

Item 12: Direct deposit cancellation

A box to cancel payments to a financial organization and send them to the home address. The form says payments continue to the financial organization until the cancellation is processed.

Items 13 and 14: Signature and date

The signature of the veteran or payee, which the form says not to print, and the date.

How to file VA Form 20-572

1
Check what you are requesting
Mark an address change, a direct deposit cancellation or both in Item 1, and how you receive benefits in Item 2.
2
Enter numbers and benefits
Fill in Items 3 to 8: the VA file, Social Security and payee numbers, the benefits affected and the type of address change.
3
Give the names and new address
Type or print the payee's name as shown on the check, the veteran's name and the new address with phone numbers.
4
Cancel direct deposit if it applies
Check Item 12. The form says not to close the bank account until the first payment is received at the home address.
5
Sign, date and mail it
Sign Item 13, date Item 14, and mail the form to the VA office having your records.

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Where to send it

VA office having your records

The form says to mail it to the VA office having your records. It does not print a mailing address.

Online pages on VA.gov

VA's form page links to pages on changing your address in your VA.gov profile and updating direct deposit information online for disability compensation, pension or education benefits.

Edition

The MAR 1996 edition supersedes VA Form 572, OCT 1993, which the form says will not be used.

Who uses VA Form 20-572?

Veterans receiving benefits
Veterans check the Veteran box in Item 2 and sign Item 13.
Spouses, parents and children
Item 2 also lists wife/husband, surviving spouse, father, mother and child as ways of receiving benefits.
Fiduciaries and other payees
Item 2 has boxes for a fiduciary or other payee, and Item 9 asks for the name of the payee as shown on the check.
Direct deposit participants
Item 12 is to be completed by direct deposit participants only, when a payment now sent to a financial organization is to be cancelled and sent to the home address.
Payees on a deceased veteran's policy
Item 7 asks for insurance numbers only if you are receiving payments on the insurance policy of a deceased veteran.

Item 2 asks how the person filling it in receives benefits, and Item 13 is signed by the veteran or payee.

Official sources and the blank

Official VA form page
The agency’s own page for Form 20-572.
Blank PDF
The official blank form, to print or fill by hand.

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Questions about Form 20-572

What is VA Form 20-572 used for?

The form says it notifies VA of a change in address, a cancellation of direct deposit, or both.

Where do I send VA Form 20-572?

The form says to mail it to the VA office having your records. It does not list an address.

Can this form set up direct deposit?

Item 12 only covers cancelling direct deposit so payments are sent to the home address. The form has no bank account fields. VA's page links to updating direct deposit information online.

When does a direct deposit cancellation take effect?

The form says payments continue to be sent to the financial organization until the cancellation is processed, and not to close the bank account until the first payment is received at the home address.

Is giving the information required?

The form says disclosure is voluntary, but if the information is not furnished, mail may be lost or delayed and benefit payments, if any, may be suspended. It says there is no other adverse effect on any benefit.

VA Form 20-572: Request for Change of Address/Cancellation of Direct Deposit