SF317

Telecommunications Service Priority (TSP) System Action Appeal for Service Users

Agency
GSA
Revision
Rev. 8/2014
Fillable fields
20
Pages
2
Official source
GSA form page
Checked
October 20, 2026
Fill SF317 online
Page 1 of form SF317

Standard Form 317 (SF 317): TSP Action Appeal for Service Users

Standard Form 317 (SF 317), TSP Action Appeal for Service Users, is a form of the Telecommunications Service Priority (TSP) System. It names the Department of Homeland Security (DHS) TSP Program Office as the office that receives it, and prints OMB Control Number 1670-0005 with an expiration date of 6/30/2019. GSA hosts a copy in its forms library.

The instructions say to complete the form only if you are a service user or sponsoring Federal organization appealing an action taken by the TSP Program Office. It asks for the appeal requestor's details, the reason for the appeal and, for a non-Federal user, the federal sponsor's information and signature. The TSP Program Office records the resolution in the bottom section.

The form estimates the public reporting burden at an average of 25 minutes per response. You can fill it out free in your browser on this page and download the result without an account.

Top of page 1 of Standard Form 317 (SF 317): TSP Action Appeal for Service Users, as printed by GSA

What's on SF 317

Item 1: appeal requestor information

Name and title, organization (department or agency), mailing address, city, state and ZIP code, telephone number with area code and extension, signature and date. The instructions ask for an individual knowledgeable about the appeal.

Item 2: appeal rationale

The reason for the appeal. The instructions say to use additional sheets if required and to attach copies of all relevant correspondence.

Item 3: sponsorship for a non-Federal user

Federal sponsoring agency, sponsor name and title, telephone number, recommended disposition, sponsor signature and date.

Routing note

A note asks for all information submitted to and received from the Manager, NCS about the appeal, and prints where to send the form and where to send an information copy.

Items 4 to 6: TSP Program Office use

Resolution of the appeal (granted or denied), comments, and the name, signature and date of the person who approved it.

Back page: appeal process and privacy

Five numbered steps of the appeal process, from the TSP Program Office to the Manager, NCS and then the FCC, followed by the Privacy Act Notice.

How to complete SF 317

  1. 1

    Check that the form applies

    The instructions say to complete it only if you are a service user or sponsoring Federal organization appealing an action taken by the TSP Program Office.

  2. 2

    Note the 30-day window

    The form says an appeal goes to the TSP Program Office within 30 days of notification to the service user, with supporting factual details. An appeal with a claim of new information may be submitted at any time.

  3. 3

    Fill in items 1 and 2

    Enter the requestor details, explain the reason for the appeal, attach copies of relevant correspondence, then sign and date item 1.

  4. 4

    Get the sponsor's section for a non-Federal user

    Item 3 is completed by the federal sponsor, who adds a recommended disposition, signs and dates.

  5. 5

    Send it and the information copy

    Send the completed form to the TSP Program Office and a copy, clearly marked as an information copy, to the Federal Communications Commission.

Why fill Form SF317 on indox

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Where it goes and what the form says

Where it goes

The form says to send the completed form to DHS, NPPD/CS&C/OEC (Attn: TSP Program Office), 245 Murray Lane, Washington, DC 20598-0615.

Information copy

A copy goes to the Federal Communications Commission, Attn: Chief, Domestic Services Branch, Common Carrier Bureau, Washington, DC 20554.

Response time stated on the form

The form says the TSP Program Office will determine the disposition of the appeal and respond within 30 days of receipt.

Escalation

The form says a service user not satisfied with the decision may escalate to the Manager, NCS within 30 days of the notice, with a letter and the earlier appeal package, and then appeal to the FCC within 30 days of that decision.

Time and privacy

The burden estimate is an average of 25 minutes per response. The Privacy Act Notice cites 5 U.S.C. §301 and 44 U.S.C. §3101 and says furnishing the information is voluntary.

Who uses SF 317?

  • TSP service users

    The form says service users may appeal any priority level assignment, denial, revision, revocation, approval, or disapproval to the TSP Program Office.

  • Sponsoring Federal organizations

    A sponsoring Federal organization may also file the appeal. For a non-Federal user, the sponsor completes and signs item 3 with a recommended disposition.

  • Non-Federal service users

    The form says non-Federal service users must appeal through their sponsor, and that item 3 is completed and signed by the sponsoring activity.

  • The TSP Program Office

    The office completes items 4 to 6: it marks the appeal granted or denied, adds comments, and the approver signs and dates it.

The instructions and the appeal process on the back of the form describe who appeals and who decides.

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Questions about Form SF317

Who issues SF 317?

SF 317 is a Telecommunications Service Priority (TSP) System form. It names the DHS TSP Program Office as the receiving office and prints OMB Control Number 1670-0005. GSA hosts a copy in its forms library.

What can be appealed with SF 317?

The form says service users or sponsoring Federal organizations may appeal any priority level assignment, denial, revision, revocation, approval, or disapproval by the TSP Program Office.

Is there a time limit on an SF 317 appeal?

The form says the appeal goes to the TSP Program Office within 30 days of notification to the service user. An appeal that includes a claim of new information may be submitted at any time.

Can a non-Federal user file SF 317 directly?

The form says non-Federal service users must appeal through their sponsor. Item 3 is completed and signed by the sponsoring activity.

What happens after the TSP Program Office decides?

The form says a service user who is not satisfied may escalate to the Manager, NCS within 30 days, then appeal to the FCC within 30 days of the Manager, NCS decision. Involved parties may respond to the FCC within 20 days, and the original filer may reply within 10 days.

Is the information on SF 317 voluntary?

The Privacy Act Notice says furnishing the information is voluntary, but failure to furnish it may delay or prevent registration or verification for continued use of service.

How long does SF 317 take to fill out?

The form estimates an average of 25 minutes per response, including time for reviewing instructions and gathering the data.