Requestor details
Requestor, telephone number, e-mail address, office name and office director.
GSA508
Request for Exception to Section 508 Requirement (29 U.S.C. 794D)
- Agency
- GSA
- Revision
- Rev. 6/2020
- Fillable fields
- 15
- Pages
- 4
- Official source
- GSA form page
- Checked
- October 20, 2026
GSA Form 508: Request for Exception to Section 508 Requirement (29 U.S.C. 794D)
GSA Form 508, Request for Exception to Section 508 Requirement (29 U.S.C. 794D), is a General Services Administration form, Rev. 6/2020, listed in GSA's forms library. GSA's page names the GSA Section 508 Procedures Handbook as its authority.
The form's guidance says an organization may need to request that its Electronic and Information Technology (EIT) be granted an exception from conforming to Section 508, and that a subcommittee of the GSA Section 508 Taskforce entertains requests on a case by case basis. The requestor fills in page 1: contact details, office, the reason for the exception and a description of the circumstances with supporting documentation. Page 2 is marked For GSAIT Use Only and records the grant or denial. Pages 3 and 4 explain the grounds for an exception.
You can fill it out free in your browser on this page and download the result without an account.
What's on GSA Form 508
Item 1: reason for the exception
(a) the EIT is located in spaces frequented only by service personnel for maintenance, repair or occasional monitoring of equipment, or (b) other circumstances.
Item 2: description of circumstances
A written description of the circumstances, with documentation attached to support the request.
Page 2: For GSAIT Use Only
A grant of an exception for a stated time period with any other terms, or a denial with reasons and a number of days to resubmit, plus processing information and the final approving authority's signature.
Pages 3 and 4: guidance
Explanations of the Back Office exception and the other grounds the form lists: Commercial Unavailability, Fundamental Alteration, Incidental to a Contract Exception and Undue Burden.
How to complete GSA Form 508
- 1
Enter the requestor details
Fill in the requestor name, telephone number, e-mail address, office name and office director at the top of page 1.
- 2
Pick the reason in item 1
Choose (a) for EIT located in spaces frequented only by service personnel, or (b) for other circumstances.
- 3
Describe the circumstances
Explain the request in item 2 and attach supporting documentation. Pages 3 and 4 list what the subcommittee weighs for each ground.
- 4
E-mail the form
The form says to e-mail the document to [email protected].
- 5
Watch for the decision
The form says to expect a response within 7 days if all required information has been submitted. A denial states a number of days to clarify the position and resubmit for reconsideration.
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Submission and review
Where it goes
The form says to e-mail the document to [email protected], and to e-mail the same address to request a status.
Response time printed on the form
The form says a response should be expected within 7 days, if all required information has been submitted.
Back Office requests
The guidance says that once the subcommittee verifies a Back Office request as factually true, the exception can be de facto approved.
What the subcommittee weighs
The guidance lists whether 508 provisions were properly included in the acquisition, any time constraint, how critical and urgent the EIT is to the agency's mission, and how far it has been remediated.
Undue burden documentation
The guidance lists the applicable Access Board technical provisions, the market research performed, the provisions that cannot be met, the estimated cost and how it was estimated, and all funds available to the agency.
Related forms
Who uses GSA Form 508?
The form's Supporting Information and Guidance describes these roles.
Official sources and the blank
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Questions about Form GSA508
Who issues GSA Form 508?
The form is printed as a General Services Administration form, GSA 508 (REV. 6/2020). GSA's page names the GSA Section 508 Procedures Handbook as its authority, and GSA hosts it in its forms library.
Where do I send GSA Form 508?
The form says to e-mail the document to [email protected]. Status requests go to the same address.
How long does a decision take?
The form says to expect a response within 7 days, if all required information has been submitted.
What grounds does the form list for an exception?
Back Office, where the EIT is located in spaces frequented only by service personnel, and other circumstances: Commercial Unavailability, Fundamental Alteration, Incidental to a Contract Exception and Undue Burden.
What does the form say about a contractor's own workplace EIT?
The guidance says Section 508 does not apply to a contractor's own internal workplace EIT, and that EIT acquired by a contractor that is incidental to the contract is an exception.
What happens after a denial?
Page 2 lists the reasons for the denial and gives a number of days to clarify the position, submit appropriate documentation and resubmit the request for reconsideration.