10-10072A

Supportive Services for Veteran Families (SSVF) Program—Participant Satisfaction Survey

Agency
VA
Revision
April 2011
Fillable fields
191
Pages
3
Official source
VA form page
Checked
October 20, 2026
Fill 10-10072A online
Page 1 of form 10-10072A

VA Form 10-10072A: SSVF Program Participant Satisfaction Survey

VA Form 10-10072A is the U.S. Department of Veterans Affairs Supportive Services for Veteran Families (SSVF) Program Participant Satisfaction Survey. It asks people who received SSVF services about the provider that served them. The survey says VA will use the responses to better understand the effectiveness of the program and where services might be kept the same or changed to help other Veterans and their families.

The form is three pages. Page 1 is a cover with the Paperwork Reduction Act notice. The survey then asks about the provider and household, rates the provider, lists supportive services in a table, and ends with two sets of housing and employment questions: one for people who recently began receiving services and one for people no longer receiving them.

The form says the survey is voluntary. You can fill out the PDF free in your browser on this page and download the result without an account.

Top of page 1 of VA Form 10-10072A: SSVF Program Participant Satisfaction Survey, as printed by VA

What's on VA Form 10-10072A

Provider and household

The name of the provider, the number of individuals in the household (1, 2, 3 or 4+), whether you are enrolled in the VA health care system, and whether this is the first or second time completing the survey.

Questions 1 to 5: the provider

The quality of services, whether you would recommend the provider or return to it, whether it involved you in an individualized housing stabilization plan and if that plan fits your needs, and any other feedback for VA.

Question 6: services table

For each service, whether you needed it, whether you received it and its quality. It covers case management, help obtaining VA benefits and other public benefits, and other supportive services such as rental assistance, utility fee payment assistance, deposits, moving costs and emergency supplies.

Questions 7 to 10B: recently began

Places you have lived, such as the street, a car, an emergency shelter or transitional housing, how many times you moved in the prior year, trouble paying for housing due to a change in income, and changes in employment.

Questions 11 to 13B: leaving services

How many times you moved since services started, whether income dropped so much that housing costs became hard to pay, and changes in employment status.

How to fill out VA Form 10-10072A

  1. 1

    Name the provider

    Write the organization that provided your SSVF services and answer the household questions.

  2. 2

    Rate the provider

    Answer questions 1 to 5 by marking a box for each, and add any other feedback in question 5.

  3. 3

    Complete the services table

    Mark whether you needed and received each service and rate its quality.

  4. 4

    Answer the set that fits

    The form says questions 7 to 10B are for people who recently began receiving services, and questions 11 to 13B for people no longer receiving services or who soon will not be.

Why fill Form 10-10072A on indox

You get the real form, filled in a browser tab, with nothing standing between you and the finished PDF.

  • Fill the form right in your browser, no software to install
  • Free to fill and free to download, with no account
  • The official blank straight from the VA, not a copy someone retyped
  • Works on a phone, tablet or computer

Returning it and getting help

Return

The form does not print a return address or say where to send the completed survey.

Questions

The form lists the SSVF Program Office at 1-877-737-0111, by e-mail at [email protected], and the page http://www.va.gov/homeless/ssvf.asp.

Confidentiality

The form says all answers are confidential as survey data does not include names.

Edition

The footer reads VA Form April 2011 10-10072a. The cover lists OMB 2900-0757 and an estimated burden of 15 minutes.

Who uses VA Form 10-10072A?

  • People who received SSVF services

    The survey thanks respondents for completing a survey about the services they have received from a supportive services provider.

  • First or second time

    The form asks whether this is the first or second time completing the survey, and some questions depend on the answer.

  • The provider being rated

    The respondent names the provider, the organization that provided the SSVF services, and rates it. The provider does not answer the survey.

  • VA

    The form says responses will be used by VA to better understand the effectiveness of the program.

  • Voluntary

    The form says response to this survey is voluntary and failure to participate will have no adverse effect on benefits to which you might otherwise be entitled.

The survey text describes who answers it and how VA uses it.

Official sources and the blank

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Questions about Form 10-10072A

Who fills out VA Form 10-10072A?

People who received services from an SSVF supportive services provider. The survey asks them to name and rate that provider.

Is the survey required?

The form says response to this survey is voluntary and failure to participate will have no adverse effect on benefits to which you might otherwise be entitled.

Does the survey include my name?

No. The form says all answers are confidential as survey data does not include names. It asks for the provider's name, not yours.

Which questions do I answer at the end?

The form says questions 7 to 10B are for people who recently began receiving services, and questions 11 to 13B for people no longer receiving services or who will not be in the immediate future.

How long does it take?

The notice estimates an average of 15 minutes per response.