14411

Systemic Advocacy Issue Submission Form

Agency
IRS
Revision
Rev. 3-2022
Fillable fields
19
Pages
1
Official source
IRS form page
Checked
October 21, 2026
Fill 14411 online
Page 1 of form 14411

Form 14411: Systemic Advocacy Issue Submission

Form 14411, Systemic Advocacy Issue Submission, is used to report systemic issues to the Taxpayer Advocate Service (TAS). The form says a systemic issue requires a change to an IRS administrative policy, procedure or process, or a legislative recommendation, and that it impacts multiple taxpayers and is not a specific taxpayer's account issue.

It is a one-page form. You enter the originator's contact details, check the box that describes the originator, describe the problem and the taxpayers it affects, and can suggest a possible cause and solution. The form cautions not to include tax account information or any personally identifiable information such as an SSN or EIN.

For questions about a tax account, the form points to www.irs.gov or the IRS at 800-829-1040, and to TAS at 877-777-4778 for a tax problem that could not be resolved with the IRS. You can fill out the PDF free in your browser on this page and download it without an account.

Top of page 1 of Form 14411: Systemic Advocacy Issue Submission, as printed by IRS

What's on Form 14411

Contact information

Originator's name, daytime telephone number, cell phone, best time to call, address and email address.

Originator type

Boxes for Practitioner, Professional/Trade Group, Academic/Research, Taxpayer, Attorney, LITC and Other.

Before you begin

Five traits of a systemic issue: it impacts multiple taxpayers, involves an IRS system, policy or procedure, affects taxpayer rights or burden or services, is not exclusively a tax law issue, and is not one taxpayer's account issue.

Problem description

The problem, how it affects other taxpayers, which groups are affected and any actions taken to resolve it.

Cause and solution (optional)

A possible cause and solution, with relevant authorities such as sections of the Internal Revenue Code, Treasury Regulations or the Internal Revenue Manual (IRM).

Privacy Act and Paperwork Reduction Act Notice

Says the information is voluntary, contact details are used only to respond with TAS's finding, and the estimated average time to complete the form is 48 minutes.

How to fill out Form 14411

  1. 1

    Check that the issue is systemic

    Read Before you begin. The form lists five traits, including that the issue impacts multiple taxpayers and is not a specific taxpayer's account issue.

  2. 2

    Enter contact details

    Fill in the originator's name, daytime and cell phone numbers, best time to call, address and email address.

  3. 3

    Check the originator box

    Check the box that describes the originator, such as Taxpayer, Practitioner, Attorney or Other.

  4. 4

    Describe the problem

    Explain the problem, how it affects other taxpayers, which groups are affected and what was done to resolve it. The form says to leave out SSNs, EINs and other personally identifiable information.

  5. 5

    Suggest a cause and solution

    This part is optional. The form asks for relevant authorities or guidance, such as Code sections, Treasury Regulations or IRM provisions.

  6. 6

    Send it to TAS

    Fax it to (855) 813-7412 or email it to [email protected]. The form also gives a web address for online submission.

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How to submit it

Fax or email

The form says it can be submitted by Fax: (855) 813-7412 or by email: [email protected].

Online

To submit an issue via the web, the form points to www.irs.gov/advocate/systemic-advocacy-management-system-sams.

Deadline

The form prints no deadline.

No personal tax data

The form cautions not to include tax account information or any personally identifiable information, such as an SSN or EIN.

Account and refund questions

The form points to www.irs.gov or 800-829-1040 for account questions, Where's My Refund on www.irs.gov for refunds, and TAS at 877-777-4778 for unresolved problems.

Who submits Form 14411?

  • Taxpayers

    Taxpayer is one of the originator boxes. The issue reported is one that impacts multiple taxpayers, not one person's account.

  • Practitioners and attorneys

    Practitioner and Attorney each have their own box on the form.

  • Groups, researchers and LITCs

    Professional/Trade Group, Academic/Research and LITC each have a box, and Other covers anyone else.

  • Who receives it

    The Taxpayer Advocate Service. The form says TAS will contact you by email if you can't be reached by phone, to say you should contact TAS about your submission.

  • Not for your own account

    The form says a systemic issue is not a specific taxpayer's account issue, and gives separate contacts for account and refund questions.

The form has check boxes for the originator: Practitioner, Professional/Trade Group, Academic/Research, Taxpayer, Attorney, LITC and Other.

Official sources and the blank

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Questions about Form 14411

What is a systemic issue?

The form says it requires a change to an IRS administrative policy, procedure or process, or a legislative recommendation. It impacts multiple taxpayers and is not a specific taxpayer's account issue.

How do I submit Form 14411?

The form lists fax to (855) 813-7412, email to [email protected], or the web at www.irs.gov/advocate/systemic-advocacy-management-system-sams.

Should I include my SSN?

No. The form cautions not to include tax account information or any personally identifiable information, such as an SSN or EIN.

Is Form 14411 for help with my own tax problem?

The form says a systemic issue is not a specific taxpayer's account issue. For a tax problem not resolved with the IRS, it gives the Taxpayer Advocate Service at 877-777-4778.

Will TAS contact me?

The form says contact information is used only to respond with TAS's finding on the issue, and TAS will email you if you can't be reached by phone.

Is the information required?

The Privacy Act notice says the information is voluntary.