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Convert a video to another format
Goal: Your video in the format you need, downloaded to your device.
Before you start
- Have the video on your device.
- You don't need an account.
Open a video converter
On the Conversions page , select the conversion you need, such as MOV to MP4.
Choose your video
Select Choose files and pick your video.
Check the output format
Next to Goal (Convert to on a tablet or phone), check the format. To change it, select the format and pick another one. To keep only the sound, pick an audio format such as MP3 or WAV.
Convert the video
Select Convert. When your video is ready, its status changes to Completed.
Download the result
Select Download. On a phone, it's the download button at the bottom of the screen.
Troubleshooting
| Problem | Cause | Fix |
|---|---|---|
| The home page shows Unsupported file type | The home page upload box doesn't take video | Start from the Conversions page |
| The status shows Error | The conversion failed | Select Why it failed to see the reason, then select Convert to try again |
| Download is greyed out | The file hasn't finished converting | Wait until the status shows Completed |
| You see File is too large | The file is over your upload limit | Use a smaller file. The message shows your limit |